On-Site Facilities Concierge & Helpdesk Coordinator

CBRE, Inc.; Seattle (WA); Presencial; USD 35.000 - 41.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Occasional remote work

Descripción de la vacante

CBRE, Inc. is seeking a Facilities Coordinator to serve as the on-site primary contact for facilities services on a large corporate campus in Seattle.

The role centers on delivering exceptional customer service, managing the Helpdesk and work orders, and supporting program administration and basic AP/AR tasks. The ideal candidate will have a High School Diploma or GED with up to two years of related experience, plus strong communication and organizational skills.

Formación

• High School Diploma or GED with up to two years of job-related experience.
• Experience in customer service, hospitality, facilities coordination, or office administration preferred.
• Strong communication, customer service, organizational, and problem-solving skills with attention to detail.
• Ability to work independently, prioritize competing demands, anticipate needs, and follow through on commitments.
• Proficiency with Microsoft Office (Outlook, Excel, Word, Teams) and ability to learn client-specific systems.
• Basic math skills and ability to support administrative financial processes.

Responsabilidades

• Provide white-gl glove service as a primary contact for facilities inquiries, requests, and concerns.
• Anticipate occupant needs and coordinate timely solutions for a positive workplace experience.
• Manage shared inboxes and service request systems; respond within SLAs and track KPIs.
• Create, assign, and monitor work orders through resolution with proper handoffs.
• Coordinate account programs (safety, transportation, emergency preparedness) and training.
• Support basic AP/AR activities, invoice tracking, documentation, and reconciliation.
• Maintain accurate records, reports, and operational documentation.

Conocimientos

Communication

Customer service

Organizational skills

Problem-solving

Independence

Attention to detail

Educación

High School Diploma or GED

Herramientas

Microsoft Office Suite

Outlook

Excel

Word

Teams

Descripción del empleo

CBRE, Inc. is seeking a Facilities Coordinator to serve as the on-site primary contact for facilities services on a large corporate campus in Seattle.

The role centers on delivering exceptional customer service, managing the Helpdesk and work orders, and supporting program administration and basic AP/AR tasks. The ideal candidate will have a High School Diploma or GED with up to two years of related experience, plus strong communication and organizational skills.