On-Site Event Technology Operations Lead

Radisson-Hotel-Group; Kalamazoo (MI); On-site; USD 50,000 - 70,000; Full time

Job summary

Radisson-Hotel-Group is seeking a Venue Operations Assistant Manager – KCC to lead daily event operations, coordinate staffing, and ensure smooth delivery of events. You will act as on-site contact for clients, presenters, and venue staff, overseeing setup, execution, and teardown.

With 3+ years in event technology or live production, you will manage equipment deployment, monitor safety and service quality, and escalate issues when needed.

Qualifications

• 3+ years of experience in event technology, venue operations, hospitality, or live event production.
• Experience leading events or coordinating event operations.
• Strong organizational, communication, and customer service skills.
• Ability to manage multiple priorities in fast-paced environments.
• Working knowledge of professional audiovisual systems and event technology.
• Demonstrated leadership and decision-making abilities.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Responsibilities

• Lead daily event operations including setup, execution, and teardown activities.
• Serve as an on-site point of contact for clients, presenters, and venue personnel.
• Conduct pre-event reviews and assist with operational planning.
• Coordinate equipment allocation and technical resource deployment.
• Monitor event execution and proactively address operational challenges.
• Ensure compliance with safety procedures and operational policies.
• Support inventory management, equipment readiness, and maintenance initiatives.
• Escalate technical, staffing, or customer service concerns as necessary.

Skills

Event technology

Staff coordination

Customer service

Leadership

Communication

Tools

AV systems

Job description

Radisson-Hotel-Group is seeking a Venue Operations Assistant Manager – KCC to lead daily event operations, coordinate staffing, and ensure smooth delivery of events. You will act as on-site contact for clients, presenters, and venue staff, overseeing setup, execution, and teardown.

With 3+ years in event technology or live production, you will manage equipment deployment, monitor safety and service quality, and escalate issues when needed.