Venue Operations Supervisor | Radisson Plaza Hotel | Part Time

Radisson-Hotel-Group; Kalamazoo (MI); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Health benefits

401K with match

Parental leave

Meal allowance

Employee assistance program

Wellness stipend

Employee discounts

Hotel discounts

Job summary

Radisson-Hotel-Group in Kalamazoo, MI is seeking a Venue Operations Supervisor to lead daily Event Technology operations and ensure flawless event delivery. You will coordinate staffing, supervise technical staff, manage equipment deployment, and serve as the on-site client contact.

You will work with the Senior Event Technology Manager to plan events, address operational challenges, and maintain safety and policy compliance while supporting inventory and maintenance initiatives.

Qualifications

• 3+ years of experience in event technology, venue operations, hospitality, or live event production.
• Experience leading technical teams or coordinating event operations.
• Strong organizational, communication, and customer service skills.
• Ability to manage multiple priorities in fast-paced environments.
• Working knowledge of professional audiovisual systems and event technology.
• Demonstrated leadership and decision-making abilities.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Responsibilities

• Lead daily event operations including setup, execution, and tear down activities.
• Coordinate staffing assignments, labor deployment, and event schedules.
• Supervise technical staff and ensure adherence to departmental standards.
• Serve as an on-site point of contact for clients, presenters, and venue personnel.
• Conduct pre-event reviews and assist with operational planning.
• Coordinate equipment allocation and technical resource deployment.
• Monitor event execution and proactively address operational challenges.
• Ensure compliance with safety procedures and operational policies.
• Support inventory management, equipment readiness, and maintenance initiatives.
• Escalate technical, staffing, or customer service concerns as necessary.

Skills

Event technology experience

Leadership

Communication

Customer service

Organizational skills

Tools

AV equipment

Job description

Job DescriptionOverviewThe Venue Operations Supervisor serves as the primary operational leader for daily EventTechnology activities. Working closely with the Senior Event Technology Manager and/or VenueOperations Manager, this position oversees event execution, staffing coordination, equipmentdeployment, and operational logistics to ensure successful event delivery.The Venue Operations Supervisor provides direct leadership to technical staff and serves as the bridgebetween departmental strategy and day-to-day operations. This role is highly visible and customer-facing,requiring strong leadership, communication, and event management skills.What You’ll Be DoingMay include, but not limited to:Lead daily event operations including setup, execution, and tear down activities.Coordinate staffing assignments, labor deployment, and event schedules.Supervise technical staff and ensure adherence to departmental standards.Serve as an on-site point of contact for clients, presenters, and venue personnel.Conduct pre-event reviews and assist with operational planning.Coordinate equipment allocation and technical resource deployment.Monitor event execution and proactively address operational challenges.Ensure compliance with safety procedures and operational policies.Support inventory management, equipment readiness, and maintenance initiatives.Escalate technical, staffing, or customer service concerns as necessary.What You Need for this Position3+ years of experience in event technology, venue operations, hospitality, or live event production.Experience leading technical teams or coordinating event operations.Strong organizational, communication, and customer service skills.Ability to manage multiple priorities in fast-paced environments.Working knowledge of professional audiovisual systems and event technology.Demonstrated leadership and decision-making abilities.Ability to work flexible hours, including evenings, weekends, and holidays.What’s in it for YouMedical/Dental/Vision (Full-Time option)401K with 100% match up to 3% (Full-Time option)Parental Leave Program (Full-Time Option)Shift meal provided per dayRobust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per yearHealth and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.10% Discount on GHG outletsDiscounted hotel rates at Radisson Hotel Group branded properties worldwideTop Reasons to Work With GHGWe are one of the Nation's 101 Best and Brightest Companies to work forYou’ll have the opportunity to work with team that is fun, high-energy, and passionate about providing a memorable guest experienceYou will grow your skills and experience in an environment that encourages growth and development