On-Site Event Manager - Nonprofit Fundraising

Social Solutions Global; Illinois; On-site; USD 41,000 - 45,000; Part time

Job summary

Bonterra is seeking a part-time, seasonal onsite Events Associate to support client events across multiple markets. Travel within a 125-mile radius is required, and on-site shifts are 10–12 hours. This role is non-remote and requires proximity to event locations.

You will manage onsite staff, set up and troubleshoot OneCause technology, and train clients and volunteers to maximize event revenue. Prior experience with events or non-profit fundraising is preferred.

Qualifications

• 2+ years of in-person customer service experience.
• Experience with web-based software and basic setup/troubleshooting.
• Comfortable with iPhone/Android devices and hardware (iPads/laptops).
• Exceptional communication, including written and public speaking.
• Highly organized with ability to meet multiple deadlines in a fast-paced environment.
• Event, non-profit, or fundraising experience.

Responsibilities

• Support the successful execution of customer events through on-site management of OneCause technology
• Manage OneCause staff including Assistant Event Managers and Onsite Support Staff
• Setup and manage the OneCause technology including OneCause proprietary software, laptops, and iPads
• Manage and resolve all OneCause-related client expectations
• Provide on-site software training to the client, client's staff, volunteers, and guests
• Review all client auction and guest data and make appropriate changes where necessary
• Work with client to ensure software is fully utilized to maximize event revenue by providing recommendations that follow best practices
• Able to comfortably navigate and troubleshoot our software

Skills

In-person customer service

Web-based software

Smartphone hardware

Communication

Organizational skills

Initiative

Event/non-profit experience

Tools

OneCause software

Job description

Bonterra is seeking a part-time, seasonal onsite Events Associate to support client events across multiple markets. Travel within a 125-mile radius is required, and on-site shifts are 10–12 hours. This role is non-remote and requires proximity to event locations.

You will manage onsite staff, set up and troubleshoot OneCause technology, and train clients and volunteers to maximize event revenue. Prior experience with events or non-profit fundraising is preferred.