On-Site Event AV Technician - Elevate Guest Experiences

Encore Global; Denver (CO); On-site; USD 27,552 - 30,307; Full time

Job summary

Encore Global is seeking a Technician to set up and operate basic audiovisual systems in a hospitality environment, ensuring guest satisfaction. You will work on-site with events, with responsibilities including equipment setup, troubleshooting, and customer relations.

Ideal candidates have 1 year of audio-visual or hospitality experience, a high school diploma (Associate degree preferred), and a valid driver's license.

Qualifications

• Requires a high school diploma; associate degree preferred.
• Minimum 1 year customer service or hospitality experience preferred.
• 1 year of audio-visual experience preferred.
• Valid driver's license required for team members who may operate company vehicles.
• Must be able to lift 50 lbs.

Responsibilities

• Set up, operate, and break down basic audiovisual equipment as listed.
• Exceed customer expectations and maintain client relationships on site.
• Troubleshoot equipment and software issues in a timely manner.
• Coordinate with staff and vendors and manage paperwork accurately.
• Assist in up-selling and finalize invoices with clients.

Skills

Customer service

Hospitality

Technical troubleshooting

Valid driver’s license

Education

High School Diploma

Associate’s degree preferred

Job description

Encore Global is seeking a Technician to set up and operate basic audiovisual systems in a hospitality environment, ensuring guest satisfaction. You will work on-site with events, with responsibilities including equipment setup, troubleshooting, and customer relations.

Ideal candidates have 1 year of audio-visual or hospitality experience, a high school diploma (Associate degree preferred), and a valid driver's license.