On-Site Dispatcher: Logistics & Customer Coordination

Capital Precast; San Marcos (TX); On-site; USD 25,000 - 33,000; Full time

Job summary

Capital Precast, a San Marcos, Texas-based precast concrete manufacturer, is seeking a Dispatcher I for our San Marcos office. The role coordinates deliveries and manages shipping operations, interfacing with Sales Representatives, customers, and drivers to ensure timely, accurate shipments.

The successful candidate will handle load scheduling, communicate requirements, and use Load Manager and Titan to optimize daily dispatch activities while contributing to a safe, productive work environment.

Qualifications

• High school diploma or equivalent required.
• Strong communication via email, phone, and radio.
• Ability to manage multiple tasks and meet deadlines in a fast-paced office.

Responsibilities

• Respond to incoming emails from Sales Representatives requesting deliveries, ensuring sales order details are accurate and complete.
• Schedule shipments, including verifying transport type and adding to the shipping schedule.
• Manage customer requirements such as crane meetings, site restrictions, and time requests in Load Manager.
• Pre-call customers to verify delivery information, including addresses and unloading requirements.
• Assign loads to drivers and update the boom calendar accordingly.
• Confirm scheduled shipments with customers on the day of delivery, including during rain delays.

Skills

Organization

Time management

Communication

Customer service

Problem-solving

Multi-tasking

Education

High school diploma or equivalent

Tools

Load Manager

Titan

Job description

Capital Precast, a San Marcos, Texas-based precast concrete manufacturer, is seeking a Dispatcher I for our San Marcos office. The role coordinates deliveries and manages shipping operations, interfacing with Sales Representatives, customers, and drivers to ensure timely, accurate shipments.

The successful candidate will handle load scheduling, communicate requirements, and use Load Manager and Titan to optimize daily dispatch activities while contributing to a safe, productive work environment.