Plumbing Dispatcher

ARS; Dallas (TX); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Weekly pay via direct deposit

Paid training and onboarding

Insurance after 31 days

Low-cost medical

Dental, vision, HSA/FSA

401(k) with company match

13 days PTO + 8 holidays

Company-paid life insurance

Job summary

Rescue Rooter in Dallas, TX is seeking an Evening/Weekend Dispatcher to manage service calls and dispatch field technicians efficiently. This full-time role requires strong communication and accurate scheduling to keep operations moving smoothly.

The position operates on evenings and weekends with on-site reporting to the office, and includes competitive pay with standard onboarding and benefits. A background check and drug screening are required.

Qualifications

• Prior dispatch, scheduling, or call center experience.
• Proficiency in Microsoft Office and multi-line phone systems.
• Familiarity with local geography to support route planning.
• Must report daily to the office (not a remote position).
• Flexibility to work assigned shifts and weekend rotations as needed.
• Must pass background check and drug screening.

Responsibilities

• Ensure service technicians are dispatched efficiently and customer needs are met promptly.
• Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day.
• Strong communication and local area knowledge are key to success in this role.

Skills

Dispatch experience

Call center experience

Scheduling

Local geography knowledge

Tools

Microsoft Office

Multi-line phone systems

Job description

Company Name Rescue Rooter

Overview

Evening/Weekend Dispatcher

Pay: $19.00 - $22.00 per hour

Schedule: 10:30 AM-9:00 PM Tuesday, Wednesday, Thursday

6:30 AM -5:00 PM Saturday

Off Days- Friday, Sunday, and Monday

Full-time, year-round work

What We Offer:

• Weekly pay via direct deposit
• Paid training and onboarding
• Insurance is available after 31 days
• Low-cost medical (as low as $5/week)
• Dental, vision, HSA/FSA
• 401(k) with company match
• 13 days PTO + 8 paid holidays
• Company-paid life insurance
• Career growth within a national service network

Responsibilities

Ensure service technicians are dispatched efficiently and customer needs are met promptly. Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day. Strong communication and local area knowledge are key to success in this role.

Qualifications

• Prior dispatch, scheduling, or call center experience
• Proficiency in Microsoft Office and multi-line phone systems
• Familiarity with local geography to support route planning
• Must report daily to the office (not a remote position)
• Flexibility to work assigned shifts and weekend rotations as needed
• Must pass background check and drug screening

Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum.

We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.

Privacy policy available upon request.