Dispatcher

American Residential Services (ARS); Dallas (TX); Hybrid; USD 40,000 - 46,000; Full time

Benefits offered by this job

Weekly pay

Paid training

Insurance after 31 days

Low-cost medical

Dental

Vision

HSA/FSA

401(k) with match

PTO and holidays

Life insurance

Career growth

Job summary

Rescue Rooter in Dallas is seeking an Evening/Weekend Dispatcher to coordinate service calls, dispatch technicians, and manage scheduling from the office. The position requires strong communication, attention to geography, and the ability to work Tuesday through Thursday evenings and Saturday daytime shifts.

We offer weekly pay, onboarding, and a benefits package including insurance after 31 days and a 401(k) with company match.

Qualifications

• Prior dispatch, scheduling, or call center experience.
• Proficiency in Microsoft Office and multi-line phone systems.
• Familiarity with local geography to support route planning.
• Must report daily to the office (not a remote position).
• Flexibility to work assigned shifts and weekend rotations as needed.
• Must pass background check and drug screening.

Responsibilities

• Ensure service technicians are dispatched efficiently and customer needs are met promptly.
• Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day.
• Strong communication and local area knowledge are key to success in this role.

Skills

Dispatch experience

MS Office

Local geography knowledge

Daily office attendance

Shift flexibility

Background check clearance

Tools

Multi-line phone system

Job description

Company Name

Rescue Rooter

Overview

Evening/Weekend Dispatcher

Pay: $19.00 - $22.00 per hour

Schedule:10:30 AM-9:00 PM Tuesday, Wednesday, Thursday

6:30 AM -5:00 PM Saturday

Off Days- Friday, Sunday, and Monday

Full-time, year-round work

What We Offer:

• Weekly pay via direct deposit

• Paid training and onboarding

• Insurance is available after 31 days

• Low-cost medical (as low as $5/week)

• Dental, vision, HSA/FSA

• 401(k) with company match

• 13 days PTO + 8 paid holidays

• Company-paid life insurance

• Career growth within a national service network

Responsibilities

Ensure service technicians are dispatched efficiently and customer needs are met promptly. Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day. Strong communication and local area knowledge are key to success in this role.

Qualifications

What You Need:

• Prior dispatch, scheduling, or call center experience

• Proficiency in Microsoft Office and multi-line phone systems

• Familiarity with local geography to support route planning

• Must report daily to the office (not a remote position)

• Flexibility to work assigned shifts and weekend rotations as needed

• Must pass background check and drug screening

Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.