On-Site Diamond Jewelry Sales & Bespoke Design Consultant

Frank Darling - We're Hiring!; San Francisco (CA); Sur place; USD 60 000 - 75 000; Plein temps

Avantages offerts par ce poste

Equity Compensation

Insurance (Medical & Dental)

401k

Paid Time Off

Performance-Based Bonuses

Disability and Life Insurance

Pre-Tax Commuter Benefits

Employee Discounts

Résumé du poste

Frank Darling, a female-founded fine jewelry brand in San Francisco, seeks a Diamond Jewelry Sales Specialist to guide clients from hello to final sparkle. This on-site role involves diamond selection, design translation, and delivering a confident buying experience during one of life’s moments.

You will work closely with clients, showcasing diamonds, explaining 4Cs, and collaborating with the house gemologist to source stones.

Qualifications

• 2+ years of sales experience in jewelry or bridal.
• Strong knowledge of fine jewelry styles and trends.
• Excellent communication and empathy in client interactions.
• Organized and able to multitask with many client requests.

Responsabilités

• Respond quickly to inbound calls, chats, and emails.
• Guide clients through choosing a stone and finalizing the ring.
• Provide feedback on diamonds clients select from our site.
• Offer real-time diamond recommendations via phone/website chats.
• Advise on the 4Cs and differences between lab-grown, natural diamonds, and Moissanite.
• Assist with ring selection details: prong/band thickness, setting style.
• Build client confidence and close sales efficiently.
• Show diamonds via video chat and in person, explaining options.
• Collaborate with the house gemologist to source and present diamonds.
• Maintain and nurture client relationships as main sales contact.

Connaissances

Fine jewelry knowledge

Attention to detail

Customer communication

Sales experience

Multitasking

Empathy

Formation

GIA Degree (a plus)

Outils

Adobe Illustrator

Description du poste

Frank Darling, a female-founded fine jewelry brand in San Francisco, seeks a Diamond Jewelry Sales Specialist to guide clients from hello to final sparkle. This on-site role involves diamond selection, design translation, and delivering a confident buying experience during one of life’s moments.

You will work closely with clients, showcasing diamonds, explaining 4Cs, and collaborating with the house gemologist to source stones.