On-Site Desktop Support Tech II — TS/SCI Required

Dexian; Clearfield (UT); On-site; USD 49,593 - 57,859; Full time

Benefits offered by this job

Health, vision, and dental insurance

Generous time off

Matching 401k

Job summary

A premier technology company has an immediate opening for a Level II Desktop Support Technician at Hill AFB, Utah. This full-time position involves supporting enterprise level PCs, maintaining computing devices, and ensuring compliance with Service Level Agreements. Candidates must have over 6 years of experience, relevant certifications, and be eligible for a Top Secret security clearance. Benefits include paid time off and health insurance.

Qualifications

• 6+ years' experience in supporting enterprise level PCs.
• Ability to support systems on classified and unclassified networks.
• Familiarity with security requirements (ICD 503, DFARS).

Responsibilities

• Provide maintenance of computing devices and software.
• Monitor and update ServiceNow for SLAs.
• Coordinate new equipment installations.

Skills

Active Directory

UNIX

Troubleshooting HP systems

ServiceNow ticketing system

Data transfers using USMT

VoIP maintenance

Education

Associate degree in IT / Computer Sciences

Current IAT Level-II Technical Certification

Job description

A premier technology company has an immediate opening for a Level II Desktop Support Technician at Hill AFB, Utah. This full-time position involves supporting enterprise level PCs, maintaining computing devices, and ensuring compliance with Service Level Agreements. Candidates must have over 6 years of experience, relevant certifications, and be eligible for a Top Secret security clearance. Benefits include paid time off and health insurance.