On-Site Desktop Support Specialist — Fast-Paced IT Help

Zillion Technologies, Inc.; Pensacola (FL); On-site; USD 58,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Zillion Technologies, Inc. is looking for a Desktop Support professional in Pensacola. The role is 100% on-site and offers a long-term engagement. The ideal candidate should possess excellent customer service skills and experience with troubleshooting, Windows 10, and Microsoft tools.

Compensation is set at $28/hr with a comprehensive benefits package, including health and 401(k). This position requires candidates to be US citizens or Green Card holders.

Qualifications

• Experience with troubleshooting and ticketing systems.
• Familiarity with Windows 10 and Microsoft Active Directory.
• Ability to support printer hardware.

Responsibilities

• Provide excellent customer service in technical support.
• Resolve issues using ticketing systems effectively.
• Communicate clearly with clients and team members.

Skills

Interpersonal and customer service skills

Ability to work in a fast-paced environment

Patience

Tools

ServiceNow

Windows 10

Microsoft Active Directory

Desktop imaging (MDT, LTI, ZTI)

Microsoft Office/365

IBM Lotus Notes

Printer support (HP, Canon, Toshiba)

Job description

Zillion Technologies, Inc. is looking for a Desktop Support professional in Pensacola. The role is 100% on-site and offers a long-term engagement. The ideal candidate should possess excellent customer service skills and experience with troubleshooting, Windows 10, and Microsoft tools.

Compensation is set at $28/hr with a comprehensive benefits package, including health and 401(k). This position requires candidates to be US citizens or Green Card holders.