Desktop Support (Day Shift) - Onsite Role - Locals Only

Zillion Technologies, Inc.; Pensacola (FL); On-site; USD 58,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Zillion Technologies, Inc. is looking for a Desktop Support professional in Pensacola. The role is 100% on-site and offers a long-term engagement. The ideal candidate should possess excellent customer service skills and experience with troubleshooting, Windows 10, and Microsoft tools.

Compensation is set at $28/hr with a comprehensive benefits package, including health and 401(k). This position requires candidates to be US citizens or Green Card holders.

Qualifications

• Experience with troubleshooting and ticketing systems.
• Familiarity with Windows 10 and Microsoft Active Directory.
• Ability to support printer hardware.

Responsibilities

• Provide excellent customer service in technical support.
• Resolve issues using ticketing systems effectively.
• Communicate clearly with clients and team members.

Skills

Interpersonal and customer service skills

Ability to work in a fast-paced environment

Patience

Tools

ServiceNow

Windows 10

Microsoft Active Directory

Desktop imaging (MDT, LTI, ZTI)

Microsoft Office/365

IBM Lotus Notes

Printer support (HP, Canon, Toshiba)

Job description

Work sponsorship is not available for this position. Applicants must be a United States citizen, Green Card holder or EAD Green Card holder at the direction of our client.

Direct Banking Client Requirement

Reach Saakshi Sahni - 703-955-1070

Desktop Support

Duration: Long Term Ongoing

Rate: $28/hr W2

Direct Banking Client

Compensation

$28/hr W2

*This is the targeted compensation range for this role per year. Please note that this range is provided as a guideline and the final offer will be based on several factors, including but not limited to, skillset and competencies, level of experience, education, certifications, and location.

We offer a comprehensive benefits package including medical, dental, vision, and disability insurance; 401(k).

Job Description

100% On Site Pensacola. Hours will be a day shift.

Responsibilities

• Excellent interpersonal and customer service skills
• Patience and strong team-first mindset
• Ability to work in a fast-paced environment

Technical Skills

• Troubleshooting and ticketing systems (ServiceNow)
• Windows 10 experience
• Microsoft Active Directory
• Desktop imaging (MDT, LTI, ZTI)
• Microsoft Office/365, Outlook, IBM Lotus Notes
• Printer support (HP, Canon, Toshiba)

Please send qualified resumes directly to: saakshi(at)zilliontechnologies(dot)com // 7039551070

Thanks,

Zillion Technologies Inc.

Director - Talent Acquisition

We are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state, or local law.