On-Site Desktop Support Pro - Windows & Mac Expert

neteffects; New York (NY); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Benefits

Job summary

NetEffects is seeking an on-site Desktop Support professional in New York, NY for a long-term W2 contract (12+ months) with benefits. The role requires 4+ years of tech/desktop support, strong Windows/Mac knowledge, and Windows Server administration (AD, Exchange).

You will diagnose hardware/software issues, support TCP/IP networking, VoIP, printers, and video conferencing, and liaise with internal stakeholders. On-site in New York with overtime as needed.

Qualifications

• 4+ years of technology/desktop support experience.
• Proficient with Windows desktop environment (Win 10) and MACs.
• Knowledge of Windows Server environment administration (AD, Exchange).
• Experience diagnosing hardware and software problems.
• Strong communication and organizational skills.

Responsibilities

• Provide on-site desktop support to end users in a timely manner.
• Diagnose and troubleshoot hardware and software problems.
• Assist with VoIP, printers, and conference room technology.
• Coordinate with internal stakeholders and work as part of a team or independently when needed.

Skills

Windows desktop

MACs

TCP/IP networking

VoIP Telephony

Printer technologies

Video conferencing

Communication

Customer service

Problem solving

Time management

Teamwork

Independent work

Tools

Windows Server (AD)

Exchange

Job description

NetEffects is seeking an on-site Desktop Support professional in New York, NY for a long-term W2 contract (12+ months) with benefits. The role requires 4+ years of tech/desktop support, strong Windows/Mac knowledge, and Windows Server administration (AD, Exchange).

You will diagnose hardware/software issues, support TCP/IP networking, VoIP, printers, and video conferencing, and liaise with internal stakeholders. On-site in New York with overtime as needed.