On-Site Desktop Support Engineer (Part-Time/Contract)

Axiom Technologies; Miami, Northern (FL, KY); Hybrid; USD 34,000 - 48,000; Part time

Job summary

Axiom Technologies in Miami, FL is seeking a Desktop Support Engineer (Dispatch/Part-Time) to provide on-site and remote end-user support. The role emphasizes coordinating service requests and delivering timely IT assistance within the organisation's computing environment.

The ideal candidate will troubleshoot Windows desktops, laptops and peripherals, install hardware and software, and communicate effectively with the service delivery team. Immediate start for eligible U.S.

Qualifications

• Strong knowledge of Windows operating systems and desktop environments.
• Experience in hardware troubleshooting and replacement.
• Basic networking understanding (LAN, switches, routers).

Responsibilities

• Provide on-site desktop and IT support for end users at client locations.
• Troubleshoot Windows desktops, laptops, and peripherals.
• Install, configure, and maintain hardware and software.
• Support network connectivity issues and LAN troubleshooting.
• Assist with device setup, replacement, and hardware installs.
• Perform basic network troubleshooting via console when required.
• Document service activities and updates to the delivery team.
• Follow client IT policies and security procedures on-site.

Skills

Windows OS

Hardware repair

Networking basics

End-user support

Communication

Independent work

Tools

Screwdriver toolkit

LAN cable

Basic IT troubleshooting tools

Job description

Axiom Technologies in Miami, FL is seeking a Desktop Support Engineer (Dispatch/Part-Time) to provide on-site and remote end-user support. The role emphasizes coordinating service requests and delivering timely IT assistance within the organisation's computing environment.

The ideal candidate will troubleshoot Windows desktops, laptops and peripherals, install hardware and software, and communicate effectively with the service delivery team. Immediate start for eligible U.S.