On-Site Desktop Support Engineer (On-Demand)

Axiom Technologies; New York, Northern (NY, KY); Hybrid; USD 55,000 - 83,000; Part time

Job summary

Axiom Technologies is seeking a capable Desktop Support Engineer to provide on-site IT support for enterprise clients in New York, NY. This contract-based, on-demand role requires hands-on assistance with desktops, laptops, network connectivity, and peripherals at client locations.

The position emphasizes responsiveness, reliability, and adherence to client IT policies. Immediate start, with no guaranteed hours, and a focus on delivering high-quality on-site service.

Qualifications

• Strong knowledge of Windows operating systems and desktop environments.
• Experience in hardware troubleshooting and replacement.
• Basic understanding of networking (LAN connectivity, switches, routers).
• Ability to diagnose and resolve desktop, printer, and peripheral issues.
• Good communication and customer service skills.
• Ability to work independently in onsite support environments.

Responsibilities

• Provide on-site desktop and IT support for end users at the client location.
• Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals.
• Install, configure, and maintain hardware, operating systems, and enterprise software applications.
• Support network connectivity issues, including LAN troubleshooting.
• Assist with device setup, replacement, and hardware installations.
• Perform basic network troubleshooting using console access when required.
• Document service activities and communicate updates to the service delivery team.
• Follow client IT policies and security procedures while performing onsite tasks.

Skills

Windows OS

Hardware troubleshooting

Networking basics

Printer issues

Communication

Independent work

Tools

Windows Laptop

LAN Cable

Console Cable

Screwdriver Toolkit

IT troubleshooting tools

Job description

Axiom Technologies is seeking a capable Desktop Support Engineer to provide on-site IT support for enterprise clients in New York, NY. This contract-based, on-demand role requires hands-on assistance with desktops, laptops, network connectivity, and peripherals at client locations.

The position emphasizes responsiveness, reliability, and adherence to client IT policies. Immediate start, with no guaranteed hours, and a focus on delivering high-quality on-site service.