On-Site Desktop Support Engineer (Contract/Part-Time)

Axiom Technologies Pty Ltd.; Tustin (CA); On-site; USD 28,000 - 55,000; Part time

Job summary

Axiom Technologies provides on-site desktop support to client sites in Tustin, California. This contract-based, on-demand role involves hands-on IT assistance for desktops, laptops, and peripherals, along with network connectivity support.

Responsibilities include troubleshooting Windows devices, installing hardware and software, and documenting service activities. Independent, customer-focused work at client sites is essential.

Qualifications

• Strong knowledge of Windows OS and desktop environments.
• Experience with hardware troubleshooting and replacement.
• Basic networking understanding (LAN, switches, routers).
• Good communication and customer service.
• Ability to work independently in on-site environments.

Responsibilities

• Provide on-site desktop and IT support for end users at the client location.
• Troubleshoot Windows desktops, laptops, and peripherals.
• Install and maintain hardware, operating systems, and enterprise software applications.
• Support network connectivity issues, including LAN troubleshooting.
• Assist with device setup, replacement, and hardware installations.
• Document service activities and communicate updates to the service delivery team.
• Follow client IT policies and security procedures while performing onsite tasks.

Skills

Windows OS

Hardware troubleshooting

Basic networking

Printer diagnostics

Communication

Independent work

Tools

Windows Laptop

LAN Cable

Console Cable

Screwdriver toolkit

Troubleshooting tools

Job description

Axiom Technologies provides on-site desktop support to client sites in Tustin, California. This contract-based, on-demand role involves hands-on IT assistance for desktops, laptops, and peripherals, along with network connectivity support.

Responsibilities include troubleshooting Windows devices, installing hardware and software, and documenting service activities. Independent, customer-focused work at client sites is essential.