On-Site Desktop Support Engineer — Contract/Part-Time

Axiom Technologies; Franklin (TN); On-site; USD 30,000 - 52,000; Part time

Job summary

Axiom Technologies, based in Franklin, Tennessee, is seeking a reliable Desktop Support Engineer for on-site, contract-based work. This on-demand role requires hands-on IT support for desktop systems, laptops, and network connectivity at client locations.

Immediate start available, with emphasis on timely, accurate service delivery. The role involves troubleshooting Windows environments, hardware replacements, and adhering to client security policies, while coordinating with the Service Delivery

Qualifications

• Strong knowledge of Windows operating systems and desktop environments.
• Experience in hardware troubleshooting and replacement.
• Basic understanding of networking (LAN connectivity, switches, routers).
• Ability to diagnose and resolve desktop, printer, and peripheral issues.

Responsibilities

• Provide on-site desktop and IT support for end users at the client location.
• Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals.
• Install, configure, and maintain hardware, operating systems, and enterprise software applications.
• Support network connectivity issues, including LAN troubleshooting.
• Assist with device setup, replacement, and hardware installations.
• Perform basic network troubleshooting using console access when required.
• Document service activities and communicate updates to the service delivery team.
• Follow client IT policies and security procedures while performing onsite tasks.

Skills

Windows OS knowledge

Hardware troubleshooting

Networking basics

Printer/peripheral issues

Communication/customer service

Independent on-site work

Tools

Windows Laptop

LAN Cable

Console Cable

Screwdriver Toolkit

Basic IT tools

Job description

Axiom Technologies, based in Franklin, Tennessee, is seeking a reliable Desktop Support Engineer for on-site, contract-based work. This on-demand role requires hands-on IT support for desktop systems, laptops, and network connectivity at client locations.

Immediate start available, with emphasis on timely, accurate service delivery. The role involves troubleshooting Windows environments, hardware replacements, and adhering to client security policies, while coordinating with the Service Delivery