On-Site Desktop Support Engineer (Contract)

Axiom Technologies; Manchester (NH); On-site; USD 40,000 - 56,000; Part time

Job summary

Axiom Technologies seeks a reliable Desktop Support Engineer to provide on-demand, on-site IT support for enterprise clients in Manchester, NH. This contract-based role involves handling desktops, laptops, peripherals, and network issues with a focus on timely, high-quality service.

The ideal candidate will have strong Windows OS knowledge, hardware troubleshooting skills, and the ability to work independently in a fast-paced client environment.

Qualifications

• Strong knowledge of Windows operating systems and desktop environments.
• Experience in hardware troubleshooting and replacement.
• Basic understanding of networking (LAN connectivity, switches, routers).
• Ability to diagnose and resolve desktop, printer, and peripheral issues.
• Good communication and customer service skills.
• Ability to work independently in onsite support environments.

Responsibilities

• Provide on-site desktop and IT support for end users at the client location.
• Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals.
• Install, configure, and maintain hardware, operating systems, and enterprise software applications.
• Support network connectivity issues, including LAN troubleshooting.
• Assist with device setup, replacement, and hardware installations.
• Perform basic network troubleshooting using console access when required.
• Document service activities and communicate updates to the service delivery team.
• Follow client IT policies and security procedures while performing onsite tasks.

Skills

Windows OS

Desktop troubleshooting

LAN networking

Hardware replacement

On-site support

Customer service

Tools

Windows Laptop

LAN Cable

Console Cable

Screwdriver Toolkit

Job description

Axiom Technologies seeks a reliable Desktop Support Engineer to provide on-demand, on-site IT support for enterprise clients in Manchester, NH. This contract-based role involves handling desktops, laptops, peripherals, and network issues with a focus on timely, high-quality service.

The ideal candidate will have strong Windows OS knowledge, hardware troubleshooting skills, and the ability to work independently in a fast-paced client environment.