On-Site Desktop Support Engineer - Contract / On-Demand

Axiom Technologies; Cedar Rapids (IA); On-site; USD 39,000 - 55,000; Part time

Job summary

Axiom Technologies in Cedar Rapids, IA, is seeking a reliable Desktop Support Engineer to provide on-demand, on-site IT support for enterprise clients. You will troubleshoot Windows desktops, laptops, and peripherals, install and configure hardware and software, and resolve LAN connectivity issues while following client security policies.

This contract-based, on-site role has no guaranteed hours and will be assigned by the Service Delivery Team as needed.

Qualifications

• On-site desktop and IT support for end users.
• Troubleshoot Windows desktops, laptops, peripherals.
• Configure and maintain hardware and software.
• Support LAN connectivity and network issues.
• Follow client IT policies and security procedures.

Responsibilities

• Provide on-site desktop and IT support for end users at the client location.
• Troubleshoot Windows desktops, laptops, and peripherals.
• Install, configure, and maintain hardware and software.
• Resolve LAN connectivity and network issues.
• Document service activities and communicate updates to the service delivery team.
• Adhere to client IT policies and security procedures.

Skills

Windows OS

Hardware troubleshooting

Networking basics

Desktop/printer issues

Customer service

Independent on-site

Tools

Windows Laptop

LAN Cable

Console Cable

Screwdriver Toolkit

Basic IT troubleshooting tools

Job description

Axiom Technologies in Cedar Rapids, IA, is seeking a reliable Desktop Support Engineer to provide on-demand, on-site IT support for enterprise clients. You will troubleshoot Windows desktops, laptops, and peripherals, install and configure hardware and software, and resolve LAN connectivity issues while following client security policies.

This contract-based, on-site role has no guaranteed hours and will be assigned by the Service Delivery Team as needed.