On-Site IT Support Engineer (Des Moines, On-Demand)

Axiom Technologies; Des Moines (IA); On-site; USD 30,000 - 47,000; Part time

Job summary

Axiom Technologies is seeking a reliable Desktop Support Engineer to provide on-site IT support for enterprise clients in Des Moines, IA. This contract-based, on-demand role requires responding to service requests and delivering hands-on assistance for desktops, laptops, and peripherals at client sites.

Ideal candidates will have strong Windows expertise, hardware and networking basics, and excellent communication skills. Immediate start with dispatch-based assignments and no guaranteed hours.

Qualifications

• Experience providing on-site desktop support to enterprise clients.
• Ability to diagnose and resolve issues with Windows desktops, laptops, and peripherals.
• Basic networking knowledge including LAN connectivity and devices.
• Strong communication and customer service skills.
• Ability to work independently in on-site environments.

Responsibilities

• Provide on-site desktop and IT support for end users at the client location.
• Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals.
• Install, configure, and maintain hardware, operating systems, and enterprise software applications.
• Support network connectivity issues, including LAN troubleshooting.
• Assist with device setup, replacement, and hardware installations.
• Perform basic network troubleshooting using console access when required.
• Document service activities and communicate updates to the service delivery team.
• Follow client IT policies and security procedures while performing onsite tasks.

Skills

Windows OS

Hardware troubleshooting

Networking basics

Peripheral devices

Customer service

Independent work

Tools

Windows Laptop

LAN Cable

Console Cable

Screwdriver Toolkit

Basic IT tools

Job description

Axiom Technologies is seeking a reliable Desktop Support Engineer to provide on-site IT support for enterprise clients in Des Moines, IA. This contract-based, on-demand role requires responding to service requests and delivering hands-on assistance for desktops, laptops, and peripherals at client sites.

Ideal candidates will have strong Windows expertise, hardware and networking basics, and excellent communication skills. Immediate start with dispatch-based assignments and no guaranteed hours.