On-Site Desktop Support Engineer - Enterprise Contract

Axiom Technologies; Arecibo (PR); On-site; USD 42,000 - 60,000; Part time

Job summary

Axiom Technologies in Portland, OR is seeking a reliable Desktop Support Engineer to deliver on-site IT support for enterprise clients. This contract-based role focuses on hands-on troubleshooting of desktops, laptops, and peripherals, plus basic network connectivity tasks.

You will respond to service requests, setup devices, document activities, and follow security policies at the client site. Availability and responsiveness are essential.

Qualifications

• Strong knowledge of Windows operating systems and desktop environments.
• Experience in hardware troubleshooting and replacement.
• Basic understanding of networking (LAN connectivity, switches, routers).
• Ability to diagnose and resolve desktop, printer, and peripheral issues.
• Good communication and customer service skills.
• Ability to work independently in onsite support environments.

Responsibilities

• Provide on-site desktop and IT support for end users at the client location.
• Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals.
• Install, configure, and maintain hardware, operating systems, and enterprise software applications.
• Support network connectivity issues, including LAN troubleshooting.
• Assist with device setup, replacement, and hardware installations.
• Perform basic network troubleshooting using console access when required.
• Document service activities and communicate updates to the service delivery team.
• Follow client IT policies and security procedures while performing onsite tasks.

Skills

Windows OS

Hardware troubleshooting

LAN networking

Printer issues

Customer service

Independent onsite work

Tools

Troubleshooting toolkit

Job description

Axiom Technologies in Portland, OR is seeking a reliable Desktop Support Engineer to deliver on-site IT support for enterprise clients. This contract-based role focuses on hands-on troubleshooting of desktops, laptops, and peripherals, plus basic network connectivity tasks.

You will respond to service requests, setup devices, document activities, and follow security policies at the client site. Availability and responsiveness are essential.