On‑Site Desktop Support Engineer (Contract)

Axiom Technologies; Madison (WI); Hybrid; USD 34,440,000 - 48,216,000; Part time

Job summary

Axiom Technologies is seeking a capable Desktop Support Engineer to provide on-site IT support for enterprise clients in Madison, WI. This contract-based, on-demand role requires responsive, hands-on assistance for desktop systems, laptops, and peripherals at client locations.

Ideal candidates will have strong Windows experience, basic networking knowledge, and excellent communication skills. Immediate start, independent contractor status, and no guaranteed hours are offered.

Qualifications

• Strong knowledge of Windows operating systems and desktop environments.
• Experience in hardware troubleshooting and replacement.
• Basic understanding of networking (LAN connectivity, switches, routers).
• Ability to diagnose and resolve desktop, printer, and peripheral issues.
• Good communication and customer service skills.

Responsibilities

• Provide on-site desktop and IT support for end users at the client location.
• Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals.
• Install, configure, and maintain hardware, operating systems, and enterprise software applications.
• Support network connectivity issues, including LAN troubleshooting.
• Assist with device setup, replacement, and hardware installations.
• Perform basic network troubleshooting using console access when required.
• Document service activities and communicate updates to the service delivery team.
• Follow client IT policies and security procedures while performing onsite tasks.

Skills

Windows OS

Hardware troubleshooting

Networking basics

On-site support

Communication

Tools

Windows Laptop

LAN Cable

Console Cable

Toolkit

IT troubleshooting tools

Job description

Axiom Technologies is seeking a capable Desktop Support Engineer to provide on-site IT support for enterprise clients in Madison, WI. This contract-based, on-demand role requires responsive, hands-on assistance for desktop systems, laptops, and peripherals at client locations.

Ideal candidates will have strong Windows experience, basic networking knowledge, and excellent communication skills. Immediate start, independent contractor status, and no guaranteed hours are offered.