On-Site Deployment Technician: Hardware Refresh & Imaging

Intellibee; Charlotte (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Long-Term Stability

Comprehensive Health Coverage

Future Planning

GC Assistance

Job summary

Intellibee in Charlotte, NC, seeks an Evergreen Deployment Technician to perform hardware refreshes and imaging across user desks. You will transport inventory, image with SCCM, and coordinate replacements with end users, traveling to county buildings as needed.

Strong emphasis on customer service and professional appearance is expected. Experience with ServiceNow, HAM Pro, and iPhone deployments is a plus.

Qualifications

• Experience with deployments at large scale (1000/year or similar).
• Proficient handling and transportation of computer inventory.
• Imaging computers with Windows 11 using SCCM.
• Scheduling replacements with end users via ServiceNow.
• Documenting inventory updates in HAM Pro (ServiceNow).
• Experience with ServiceNow & HAM Pro is a plus.
• iPhone deployment experience is a plus.

Responsibilities

• Transport and store computer inventory according to procedures; may lift up to 50 lbs regularly.
• Image computers with Windows 11 via SCCM.
• Schedule replacements with end users through ServiceNow; complete refreshes and reclaim old devices.
• Document inventory updates within HAM Pro (in ServiceNow).

Skills

Large deployments

Inventory handling

Windows imaging

SCCM

ServiceNow

HAM Pro

iPhone deployment

Tools

ServiceNow HAM Pro

Job description

Intellibee in Charlotte, NC, seeks an Evergreen Deployment Technician to perform hardware refreshes and imaging across user desks. You will transport inventory, image with SCCM, and coordinate replacements with end users, traveling to county buildings as needed.

Strong emphasis on customer service and professional appearance is expected. Experience with ServiceNow, HAM Pro, and iPhone deployments is a plus.