Onsite Windows 11 Deployment Technician

Apex Systems; Charlotte (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life insurance

Disability insurance

Employee stock purchase program (ESPP)

401K with company match

Health Savings Account (HSA)

Employee Assistance Program (EAP)

Corporate discount savings program

On-demand training program

Certification prep

Job summary

Everforth Apex is seeking a Deployment Technician to refresh computers and some peripherals at end users’ desks in Charlotte, NC. You will travel to county buildings in a county vehicle and perform imaging with Windows 11 using SCCM.

Ideal candidates have hardware deployment and customer-facing support experience, plus familiarity with ServiceNow and HAM Pro. A professional appearance and strong customer service are required.

Qualifications

• Experience with hardware deployment and customer-facing technical support.
• Proficiency imaging computers with Windows 11 using SCCM.
• Experience with ServiceNow and HAM Pro is preferred.

Responsibilities

• Transport and store computer inventory following documented procedures.
• Image computers with Windows 11 utilizing SCCM.
• Schedule computer replacements with end users through ServiceNow.
• Complete computer refreshes at the end user's desk.
• Reclaim and transport old computers.
• Document inventory updates within HAM Pro in ServiceNow.

Skills

Hardware deployment

Customer-facing support

Windows 11 imaging

Tools

SCCM

ServiceNow

HAM Pro

Apple iPhone deployment

Job description

Everforth Apex is seeking a Deployment Technician to refresh computers and some peripherals at end users’ desks in Charlotte, NC. You will travel to county buildings in a county vehicle and perform imaging with Windows 11 using SCCM.

Ideal candidates have hardware deployment and customer-facing support experience, plus familiarity with ServiceNow and HAM Pro. A professional appearance and strong customer service are required.