PC Refresh Technician

Insight Global; Reno (NV); On-site; USD 45,000 - 65,000; Full time

Job summary

Insight Global in Reno, NV is seeking an IT support specialist to image and deploy new machines and provide end-user assistance in a fast-paced enterprise environment.

The role focuses on setting up user environments, migrating data, and delivering white-glove support, while troubleshooting deployment issues in a high-volume rollout. It is an on-site, enterprise-focused position.

Qualifications

• 2+ years of IT or desktop support experience.
• Experience imaging and deploying machines.
• Ability to support high-volume deployments.

Responsibilities

• Image and deploy new machines.
• Set up user environments and migrate data.
• Provide white glove support to end users.
• Troubleshoot and resolve deployment issues.

Skills

2+ years IT support

Imaging & deployment

High-volume deployments

Tools

ServiceNow

Job description

Must Haves

• 2+ years of IT support or desktop support experience


• Experience imaging and deploying machines


• Ability to support high-volume deployments

Plusses

• Experience with large-scale PC refresh projects


• ServiceNow or other ticketing system experience


• Experience working on-site in enterprise environments

Day-to-Day Responsibilities

• Image and deploy new machines


• Set up user environments and migrate data


• Provide white glove support to end users


• Troubleshoot and resolve deployment issues