On-Site Data Center Server Hardware Technician

Unisys Corporation; Denton (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Unisys seeks a hands-on server hardware and break/fix technician to diagnose, repair, replace, and maintain enterprise server hardware in data center, field service, or customer-facing environments. The role focuses on Dell PowerEdge and other enterprise servers, performing rack-and-stack, component swaps, BIOS and firmware updates, and using management tools like iDRAC to keep systems healthy.

You will work with customers and internal teams to resolve issues and may participate in on-call

Qualifications

• 3+ years of hands-on experience supporting enterprise servers, data center hardware, or similar infrastructure.
• Direct, hands-on experience physically working on server hardware (installation, removal, diagnosis, repair, replacement).
• Experience troubleshooting and replacing components such as memory, CPUs, power supplies, storage, RAID/HBA, NICs, fans/cooling, PCIe components, or GPUs.
• Experience working with rack-mounted enterprise servers in data center, field service, or customer environments.
• Strong understanding of server hardware architecture and troubleshooting methodology.
• Experience with hardware diagnostics, BIOS/firmware, and server management tools.
• Familiarity with Linux or similar operating systems.
• Strong troubleshooting and problem-solving skills to independently diagnose hardware issues.
• Comfortable working independently in a customer-facing environment.
• Ability to lift up to 50 lbs., travel to customer sites, and support flexible/on-call schedules.

Responsibilities

• Provide on-site technical support for Dell PowerEdge and other enterprise server hardware.
• Diagnose and resolve server hardware failures and system issues to minimize downtime.
• Perform hands-on hardware installation, removal, replacement, and repair (memory, CPUs, power supplies, storage, RAID/HBA, NICs, fans, GPUs).
• Rack-and-stack, server installation, cabling, and hardware configuration.
• Troubleshoot issues involving server hardware, BIOS/firmware, OS, and hardware diagnostics.
• Firmware and BIOS updates; use server management tools like iDRAC.
• Execute reactive break/fix and preventive maintenance per procedures.
• Escalate complex issues; document activities and resolutions.
• Participate in on-call rotations and extended coverage as required.

Skills

Enterprise servers

Hands-on hardware

Troubleshooting

Linux familiarity

Customer-facing

Documentation

On-call readiness

Data center experience

Education

Associate's or Bachelor's in IT/CS

Tools

Dell iDRAC

Server management platforms

Job description

Unisys seeks a hands-on server hardware and break/fix technician to diagnose, repair, replace, and maintain enterprise server hardware in data center, field service, or customer-facing environments. The role focuses on Dell PowerEdge and other enterprise servers, performing rack-and-stack, component swaps, BIOS and firmware updates, and using management tools like iDRAC to keep systems healthy.

You will work with customers and internal teams to resolve issues and may participate in on-call