On-Site Data Center Server Hardware Technician

Unisys; Barstow (TX); Vor Ort; USD 70.000 - 100.000; Vollzeit

Zusammenfassung

Unisys is seeking an experienced on-site server hardware technician to diagnose, repair, and maintain enterprise server hardware in data centers and customer environments. You will perform hands-on installation, diagnostics, and firmware updates, with a focus on reliability and customer satisfaction.

The role requires 3+ years of hands-on experience and strong troubleshooting skills across memory, CPUs, power supplies, PCIe components, and GPUs.

Qualifikationen

• 3+ years of hands-on experience supporting enterprise servers, data center hardware, or similar infrastructure.
• Direct, hands-on experience physically working on server hardware — installing, removing, diagnosing, repairing, or replacing server components.
• Experience troubleshooting and replacing components such as memory, CPUs, power supplies, storage, RAID/HBA, NICs, fans/cooling systems, PCIe components, or GPUs.
• Experience working with rack-mounted enterprise servers in a data center, field service, or customer environment.
• Strong understanding of server hardware architecture and troubleshooting methodology.
• Experience with hardware diagnostics, BIOS/firmware, and server management tools.
• Familiarity with Linux or similar operating systems.
• Strong troubleshooting and problem-solving skills with the ability to independently diagnose hardware issues.
• Comfortable working independently in a customer-facing environment.
• Ability to clearly communicate technical issues and resolutions to customers and internal teams.
• Ability to lift up to 50 lbs., travel to customer sites, and support flexible/on-call schedules.

Aufgaben

• Provide on-site technical support for Dell PowerEdge and other enterprise server hardware.
• Diagnose and resolve server hardware failures and system issues to minimize customer downtime.
• Perform hands-on hardware installation, removal, replacement, and repair, including memory, CPUs, power supplies, storage, PCIe components, GPUs, and cooling systems.
• Troubleshoot issues involving server hardware, BIOS/firmware, operating systems, and hardware diagnostics.
• Perform firmware and BIOS updates and utilize server management tools like Dell iDRAC or comparable platforms.
• Execute both reactive break/fix and preventive maintenance following established procedures.
• Escalate complex technical issues when appropriate.
• Work directly with customers and internal technical teams during service events to communicate status and drive resolution.

Kenntnisse

Hands-on server hardware

Enterprise data center hardware

BIOS/firmware troubleshooting

Dell iDRAC familiarity

iLO familiarity

Customer-facing communication

Physical lifting up to 50 lbs

Ausbildung

Associate’s or Bachelor’s degree in IT/CS or related field

Tools

Dell iDRAC

iLO

RAID/HBA management

Jobbeschreibung

Unisys is seeking an experienced on-site server hardware technician to diagnose, repair, and maintain enterprise server hardware in data centers and customer environments. You will perform hands-on installation, diagnostics, and firmware updates, with a focus on reliability and customer satisfaction.

The role requires 3+ years of hands-on experience and strong troubleshooting skills across memory, CPUs, power supplies, PCIe components, and GPUs.