On-Site Data Center Server Hardware Engineer

Unisys Corporation; Dalton (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Unisys Corporation is seeking an On-Site Service Engineer to provide hands-on support for enterprise data center servers and hardware environments, including next-generation AI infrastructure. This role emphasizes practical hardware repair, installation, and maintenance in customer-facing settings.

The ideal candidate has 3+ years of hands-on experience with enterprise servers, strong hardware diagnostic skills, and familiarity with Linux environments.

Qualifications

• 3+ years of hands-on experience supporting enterprise servers, data center hardware, or similar infrastructure
• Direct, hands-on experience working on server hardware – installing, removing, diagnosing, repairing, or replacing components
• Experience with memory, CPUs, power supplies, storage, RAID/HBA, NICs, fans/cooling systems, PCIe components, GPUs
• Experience with rack-mounted enterprise servers in a data center, field service, or customer environment
• Strong understanding of server hardware architecture and troubleshooting methodology
• Experience with hardware diagnostics, BIOS/firmware, and server management tools
• Familiarity with Linux or similar operating systems
• Ability to lift up to 50 lbs., travel to customer sites, and support on-call schedules

Responsibilities

• Provide on-site technical support for Dell PowerEdge and other enterprise server hardware
• Diagnose and resolve server hardware failures and system issues to minimize downtime
• Perform hands-on hardware installation, removal, replacement, and repair
• Troubleshoot issues involving server hardware, BIOS/firmware, operating systems, and hardware diagnostics
• Perform firmware and BIOS updates and utilize server management tools such as Dell iDRAC or comparable platforms
• Execute reactive break/fix and preventive maintenance following established procedures
• Escalate complex technical issues when appropriate
• Participate in on-call rotations and provide extended coverage as required

Education

Associate's or Bachelor's degree in IT, Computer Science, or a related field

Tools

Dell iDRAC

iLO

Job description

Unisys Corporation is seeking an On-Site Service Engineer to provide hands-on support for enterprise data center servers and hardware environments, including next-generation AI infrastructure. This role emphasizes practical hardware repair, installation, and maintenance in customer-facing settings.

The ideal candidate has 3+ years of hands-on experience with enterprise servers, strong hardware diagnostic skills, and familiarity with Linux environments.