On-Site Data Center Server Hardware Engineer

Unisys Corporation; Coppell (TX); On-site; USD 90,000 - 125,000; Full time

Job summary

Unisys Corporation is seeking an On-Site Service Engineer to provide hands-on support for enterprise data center servers and hardware environments, including next-generation AI infrastructure. The role focuses on diagnosing, repairing, and maintaining server hardware in data centers, field service, or customer-facing settings.

The ideal candidate will have direct experience with enterprise servers and data center hardware, strong troubleshooting skills, and the ability to communicate effectively

Qualifications

• 3+ years of hands-on experience supporting enterprise servers, data center hardware, or similar infrastructure.
• Experience diagnosing, repairing, and replacing server components in data center or customer environments.
• Familiarity with server management platforms and BIOS/firmware updates.

Responsibilities

• Provide on-site technical support for Dell PowerEdge and other enterprise server hardware.
• Diagnose and resolve server hardware failures and system issues to minimize downtime.
• Perform hands-on hardware installation, removal, replacement, and repair (memory, CPUs, power supplies, fans, storage, NICs, GPUs, motherboards).
• Rack-and-stack, server installation, cabling, component swaps, and hardware configuration.
• Troubleshoot issues involving server hardware, BIOS/firmware, operating systems, and hardware diagnostics.
• Use server management tools (iDRAC or equivalents) for diagnostics and maintenance.
• Execute reactive break/fix and preventive maintenance per procedures.
• Document service activities and resolutions; escalate complex issues when needed.
• Participate in on-call rotations and customer-facing service events.

Skills

Hands-on server hardware

Data center hardware

Dell PowerEdge experience

Server diagnostics

Linux familiarity

Customer-facing

On-site service

Tools

iDRAC

Server management tools

BIOS/firmware

Job description

Unisys Corporation is seeking an On-Site Service Engineer to provide hands-on support for enterprise data center servers and hardware environments, including next-generation AI infrastructure. The role focuses on diagnosing, repairing, and maintaining server hardware in data centers, field service, or customer-facing settings.

The ideal candidate will have direct experience with enterprise servers and data center hardware, strong troubleshooting skills, and the ability to communicate effectively