On-Site Data Center Operations Lead

11:11 Systems

Scottsdale (AZ)

On-site

USD 77,000 - 93,000

Full time

7 days ago

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Benefits offered by this job

Healthcare plan options

Retirement plan with company match

Life and other insurances

Paid time off and holidays

New Parent Leave

Wellness programs

Job summary

11:11 Systems is seeking a Lead Specialist, Data Center Operations to manage on-site support in a fast-paced production data-center environment in Scottsdale, AZ. The role blends hands-on provisioning, network troubleshooting, and day-to-day team leadership under the Sr Manager, Data Center Operations.

You will oversee cabling, device provisioning, incident response, and adherence to SOC 2, ISO 27001, HIPAA, or PCI-DSS.

Qualifications

Bachelor's degree and/or certification in technical discipline or equivalent years of related work experience.
7-9 years of networking experience, preferably in a data-center or technical-support environment.
Demonstrated prior experience leading people in team lead or supervisory roles.

Responsibilities

Assist with technology installation including securing cabinets, racking equipment, and cabling devices.
Provide on-site customer service to clients working within the data center.
Follow defined standard operating procedures and respond to tickets per procedures.
Perform initial provisioning and OS deployment and basic network troubleshooting.
Conduct a data center walkthrough to check for abnormal conditions and ensure security of cabinets.