Data Center Team Lead — Hands-On Server Ops

Advanced Micro Devices, Inc.; Arizona; On-site; USD 90,000 - 130,000; Full time

Job summary

AMD is seeking a Senior Data Center Technician Lead in the Phoenix, AZ area to lead a team of data center technicians within the VSEI Field Services group. You will balance hands-on server work with leadership duties, guiding technicians, coordinating ticket flow, and communicating with project managers and leadership.

The role emphasizes ownership, proactive issue resolution, and collaboration across teams, with travel as required within local data centers.

Qualifications

• Experience in data center environments with server hardware.
• Strong break/fix and troubleshooting skills.
• Experience guiding and supporting technicians.
• Familiarity with PowerShell and Linux CLI.

Responsibilities

• Lead daily team huddles to communicate priorities, ticket activity, blockers, and site updates.
• Provide hands-on guidance and assistance to technicians troubleshooting server-related issues.
• Manage and progress assigned tickets, maintaining visibility of blockers and status.
• Coordinate parts checkout and serve as a liaison between technicians, project managers, and management.

Skills

Server troubleshooting

Technical leadership

Ticket management

PowerShell

Linux CLI

Networking basics

Communication

Education

High school diploma

IT coursework

CompTIA A+ preferred

Job description

AMD is seeking a Senior Data Center Technician Lead in the Phoenix, AZ area to lead a team of data center technicians within the VSEI Field Services group. You will balance hands-on server work with leadership duties, guiding technicians, coordinating ticket flow, and communicating with project managers and leadership.

The role emphasizes ownership, proactive issue resolution, and collaboration across teams, with travel as required within local data centers.