On-Site Data Center Engineer — Uptime & AI-Ready Support

Unisys; Memphis (TN); On-site; USD 65,000 - 90,000; Full time

Job summary

Unisys Corporation is seeking an experienced On-Site Service Engineer to support enterprise data center and server environments in Memphis. This role is hands-on, customer-facing, focused on maintaining uptime and resolving hardware issues across complex systems.

You will lead and mentor technicians as needed, handle escalations, participate in rollouts, and ensure an exceptional client experience onsite. Travel to client sites and on-call flexibility are required.

Qualifications

• 3–5+ years of experience in technical support, field service, or data center roles.
• Associate or Bachelor’s degree in IT or related field (or equivalent experience)
• Dell or other vendor certifications are a plus, but not required
• Ability to lift up to 50 lbs, travel to customer sites, and support flexible/on-call schedules

Responsibilities

• Maintain uptime in enterprise data center and server environments.
• Troubleshoot and resolve hardware issues at on-site locations.
• Provide hands-on, customer-facing service and support.
• May serve as team or site lead and mentor technicians.
• Assist with roll-outs of new or upgraded products.
• Engage with clients to resolve issues and improve service processes.

Skills

Data center hardware

Server troubleshooting

Customer-facing

On-site support

Education

Associate or Bachelor’s degree in IT or related field

Job description

Unisys Corporation is seeking an experienced On-Site Service Engineer to support enterprise data center and server environments in Memphis. This role is hands-on, customer-facing, focused on maintaining uptime and resolving hardware issues across complex systems.

You will lead and mentor technicians as needed, handle escalations, participate in rollouts, and ensure an exceptional client experience onsite. Travel to client sites and on-call flexibility are required.