Data Center Field Engineer – On-Site Uptime Pro

Unisys Corporation; Barstow (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

Unisys Corporation is seeking an experienced On-Site Service Engineer (OSE) to support enterprise data center and server environments, including next-generation AI platforms. This is a hands-on, customer-facing role focused on maintaining uptime and resolving hardware issues on-site.

Responsibilities include Dell server support, hardware maintenance, troubleshooting, and collaboration with customers. Travel to client sites and on-call rotations are required for this role.

Qualifications

• 3-5+ years of experience in technical support, field service, or data center roles.
• Associate or Bachelor’s degree in IT or related field (or equivalent experience).
• Dell or other vendor certifications are a plus, but not required.

Responsibilities

• Provide on-site support for Dell server and data center systems, ensuring rapid issue resolution and minimal downtime.
• Perform hardware maintenance including server builds, swaps, component replacements, and firmware updates.
• Troubleshoot system issues across hardware, firmware, and operating systems, escalating when appropriate.
• Support both reactive and preventive maintenance following established procedures.
• Collaborate with internal teams and customers during service events to ensure clear communication and resolution.
• Document work performed and contribute to shared knowledge and best practices.
• Participate in on-call rotations and support extended coverage when needed.

Skills

Technical support

Field service

Data center

Education

Associate or Bachelor’s degree in IT or related field

Tools

Dell server hardware

Job description

Unisys Corporation is seeking an experienced On-Site Service Engineer (OSE) to support enterprise data center and server environments, including next-generation AI platforms. This is a hands-on, customer-facing role focused on maintaining uptime and resolving hardware issues on-site.

Responsibilities include Dell server support, hardware maintenance, troubleshooting, and collaboration with customers. Travel to client sites and on-call rotations are required for this role.