On-Site Data Center Engineer — Operations & Break/Fix

Apex Systems; Memphis (TN); On-site; USD 62,000 - 69,000; Full time

Benefits offered by this job

401K program

ESPP

HSA plan

Job summary

Everforth Apex Systems in Memphis, TN is seeking a Data Center Operations Engineer to provide essential on-site operational support for data center systems, hardware break/fix, and service-request coordination.

You will work with field engineers, manage inventory, maintain runbooks, monitor servers, and implement updates, with a focus on reliability, rapid issue resolution, and customer satisfaction.

Qualifications

• Experience with hardware repair, including replacing parts inside servers.
• Ability to lift 65 pounds and work on a ladder.
• Must be a US Citizen or have a Green Card.
• Basic network experience.
• Experience reading Linux logs.
• Linux CLI experience.

Responsibilities

• Provide day-to-day data center operational support.
• Escort and coordinate with dispatched field engineers.
• Manage parts shipping, receiving, and inventory.
• Maintain and update environment documentation such as serial numbers, elevations, and runbooks.
• Coordinate with colocation teams for power, cooling, and facility maintenance.
• Execute customer-directed system and version updates.
• Proactively monitor servers and notify customers of any issues.
• Open and manage service requests, including triage and coordination of break/fix activities.
• Perform troubleshooting, log collection, and follow vendor-recommended resolutions.
• Support firmware upgrades and hardware break/fix activities.
• Handle parts replacement, hardware deployment, OS installation, and GPU configuration.
• Conduct system testing and validation to ensure operational readiness.

Skills

Hardware repair

Linux logs

Linux CLI

Basic network

Server maintenance

US Citizenship or Green Card

Tools

RoCE

Nvidia GPU/NIC

Job description

Everforth Apex Systems in Memphis, TN is seeking a Data Center Operations Engineer to provide essential on-site operational support for data center systems, hardware break/fix, and service-request coordination.

You will work with field engineers, manage inventory, maintain runbooks, monitor servers, and implement updates, with a focus on reliability, rapid issue resolution, and customer satisfaction.