On-Site Data Center Engineer for AI & Server Hardware

Unisys; Southaven (MS); On-site; USD 55,000 - 75,000; Full time

Job summary

Unisys Corporation seeks an experienced On-Site Service Engineer (OSE) to support enterprise data center and server environments, including next generation AI platforms. This hands-on, customer-facing role focuses on maintaining uptime, resolving hardware issues, and delivering reliable on-site service.

Responsibilities include on-site Dell server support, hardware maintenance, firmware updates, and collaborating with customers during service events.

Qualifications

• 3-5+ years in technical support, field service or data center roles.
• Bachelor's or associate degree in IT or related field, or equivalent experience.
• Dell or other vendor certifications are a plus, but not required.

Responsibilities

• Provide on-site support for Dell server and data center systems, ensuring rapid issue resolution.
• Perform hardware maintenance including server builds, swaps, component replacements, and firmware updates.
• Troubleshoot system issues across hardware, firmware, and operating systems.
• Collaborate with internal teams and customers during service events to ensure clear communication and resolution.

Skills

Server hardware

Linux OS

Troubleshooting

Customer communication

On-site service

Education

Associate degree

Bachelor's degree

Equivalent experience

Tools

Dell servers

Firmware updates

Job description

Unisys Corporation seeks an experienced On-Site Service Engineer (OSE) to support enterprise data center and server environments, including next generation AI platforms. This hands-on, customer-facing role focuses on maintaining uptime, resolving hardware issues, and delivering reliable on-site service.

Responsibilities include on-site Dell server support, hardware maintenance, firmware updates, and collaborating with customers during service events.