On-Site Data Center Engineer - Dell Server & Hardware

Unisys; Southaven (MS); On-site; USD 55,000 - 75,000; Full time

Job summary

Unisys is seeking an experienced On-Site Service Engineer to support enterprise data center and server environments in Southaven, MS. This hands-on, customer-facing role focuses on maintaining uptime and resolving hardware issues on-site, with strong data center and server fundamentals as the priority.

You will work with Dell server hardware, perform builds and firmware updates, troubleshoot across hardware and operating systems, and participate in on-call rotations.

Qualifications

• > 3–5+ years in technical support or data center roles.
• > IT degree or related field (or equivalent experience).
• > Dell or other vendor certifications are a plus, but not required.

Responsibilities

• Provide on-site support for Dell server and data center systems, ensuring rapid issue resolution and minimal downtime
• Perform hardware maintenance including server builds, swaps, component replacements, and firmware updates
• Troubleshoot system issues across hardware, firmware, and operating systems, escalating when appropriate
• Support both reactive and preventive maintenance following established procedures
• Collaborate with internal teams and customers during service events to ensure clear communication and resolution
• Document work performed and contribute to shared knowledge and best practices
• Participate in on-call rotations and support extended coverage when needed

Skills

Dell server hardware

Data center hardware

Linux systems

On-site support

Customer communication

Education

IT degree or related field

Tools

Dell certifications

Job description

Unisys is seeking an experienced On-Site Service Engineer to support enterprise data center and server environments in Southaven, MS. This hands-on, customer-facing role focuses on maintaining uptime and resolving hardware issues on-site, with strong data center and server fundamentals as the priority.

You will work with Dell server hardware, perform builds and firmware updates, troubleshoot across hardware and operating systems, and participate in on-call rotations.