On-Site Customer Service & Orders Specialist

Uline; Lacey (WA); On-site; USD 34,440 - 41,328; Full time

Benefits offered by this job

Complete health insurance coverage

401(k) with 6% employer match

Paid holidays and generous paid time off

Tuition Assistance Program

Best-in-class facilities

First-class fitness center

Job summary

Uline is seeking a Customer Service Representative for its Washington branch in Lacey, offering a pay range of $25 to $30 per hour. This role involves processing customer orders, providing product recommendations, and ensuring client satisfaction through various communication channels. The ideal candidate will have strong problem-solving and communication skills, with a high school diploma as a minimum. Employees enjoy extensive benefits, including health coverage, retirement plans, and opportunities for professional development.

Qualifications

• Excellent problem-solving, listening, and communication skills.
• Prior customer service experience is a plus, but training is provided.

Responsibilities

• Process customer orders and handle account inquiries.
• Provide product recommendations and answer questions on pricing and shipping.
• Build business relationships with customers via phone, email, and chat.
• Help customers navigate Uline's website and online ordering.

Skills

Problem-solving skills

Listening skills

Communication skills

Education

High school diploma or equivalent

Bachelor's degree (preferred)

Job description

Uline is seeking a Customer Service Representative for its Washington branch in Lacey, offering a pay range of $25 to $30 per hour. This role involves processing customer orders, providing product recommendations, and ensuring client satisfaction through various communication channels. The ideal candidate will have strong problem-solving and communication skills, with a high school diploma as a minimum. Employees enjoy extensive benefits, including health coverage, retirement plans, and opportunities for professional development.