On-Site Customer Service Specialist — Growth & Benefits

Uline; Athens (GA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% employer match starting

Bonuses programs

Paid holidays and generous PTO

Tuition Assistance

Job summary

Uline, a leading distributor of shipping and packaging materials, is hiring a Customer Service professional for its Georgia branch in Braselton. You will handle orders, respond to product and shipping questions, and build lasting relationships with customers across phone, email, and chat.

This on-site, full-time position emphasizes training, growth, and superior service. We offer competitive pay, a comprehensive benefits package, and opportunities to advance within a growing company.

Qualifications

• High school diploma or equivalent. Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Communication

Problem solving

Listening skills

Education

High School Diploma or GED

Bachelor's degree preferred

Job description

Uline, a leading distributor of shipping and packaging materials, is hiring a Customer Service professional for its Georgia branch in Braselton. You will handle orders, respond to product and shipping questions, and build lasting relationships with customers across phone, email, and chat.

This on-site, full-time position emphasizes training, growth, and superior service. We offer competitive pay, a comprehensive benefits package, and opportunities to advance within a growing company.