On-Site Customer Care Specialist | $25–$30/hr + Growth

Uline; Braselton (GA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% match

Paid holidays

Tuition Assistance

Job summary

Uline, a leading shipping and packaging materials distributor, is hiring for a Customer Service Associate at our Georgia branch in Braselton. You will handle orders, answer product questions, and support customers via phone, email and chat.

We offer on-site full-time shifts, comprehensive training, health insurance, a 401(k) with 6% match, tuition assistance and generous paid time off. Pay ranges from $25 to $30 per hour with strong growth opportunities.

Qualifications

• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but training is provided.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert and answer product, pricing and shipping questions quickly.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Customer service

Problem solving

Communication

Education

High school diploma

Bachelor's degree preferred

Job description

Uline, a leading shipping and packaging materials distributor, is hiring for a Customer Service Associate at our Georgia branch in Braselton. You will handle orders, answer product questions, and support customers via phone, email and chat.

We offer on-site full-time shifts, comprehensive training, health insurance, a 401(k) with 6% match, tuition assistance and generous paid time off. Pay ranges from $25 to $30 per hour with strong growth opportunities.