Customer Service Specialist - On-Site Growth & Training

Uline; Buford (GA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Bonuses

Paid holidays

Paid time off

Tuition assistance

On-site facilities

Job summary

Uline is seeking a Customer Service professional at our Georgia branch in Braselton. The on-site, full-time role offers pay ranging from $25 to $30 per hour with significant growth potential based on performance.

You will handle orders, answer questions about products, pricing, and shipping, and build lasting customer relationships via phone, email, and chat, using our advanced systems. Uline provides comprehensive benefits, including health insurance, a 401(k) with 6% match, paid holidays, PTO,

Qualifications

• High school diploma or equivalent.
• Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but training provided.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Problem-solving

Listening

Communication

Customer service

Education

Bachelor's degree preferred

Job description

Uline is seeking a Customer Service professional at our Georgia branch in Braselton. The on-site, full-time role offers pay ranging from $25 to $30 per hour with significant growth potential based on performance.

You will handle orders, answer questions about products, pricing, and shipping, and build lasting customer relationships via phone, email, and chat, using our advanced systems. Uline provides comprehensive benefits, including health insurance, a 401(k) with 6% match, paid holidays, PTO,