On-Site Customer Service Shift Supervisor - Part-Time

Cooperative Education; Manassas (VA); Sur place; USD 19 000 - 28 000; Temps partiel

Résumé du poste

Cooperative Education in Manassas, VA seeks a part-time Customer Service Shift Supervisor for the Freedom Aquatic & Fitness Center. This on-site role supports front desk operations across shifts, including early mornings and weekends, ensuring members feel welcome and are directed to the correct department or activity.

The position emphasizes strong leadership, reliability, and a solid customer-service background, with the ability to learn membership options and program offerings quickly.

Qualifications

• High School diploma or equivalent.
• Proven leadership skills.
• Unquestionable reliability.
• Extensive customer service background.
• Ability to become quickly knowledgeable about membership options, program offerings, and all services.

Responsabilités

• Review and answer emails from members via the registration account.
• Reconcile and close register business at the end of shifts.
• Maintain the safety of members and other employees.
• Assure all staff follow procedures related to emergency and security matters.

Connaissances

Leadership skills

Reliability

Customer service

Membership knowledge

Formation

High School diploma

Description du poste

Cooperative Education in Manassas, VA seeks a part-time Customer Service Shift Supervisor for the Freedom Aquatic & Fitness Center. This on-site role supports front desk operations across shifts, including early mornings and weekends, ensuring members feel welcome and are directed to the correct department or activity.

The position emphasizes strong leadership, reliability, and a solid customer-service background, with the ability to learn membership options and program offerings quickly.