Customer Service Shift Lead - On-Site Aquatics Center

Commonwealth of VA Careers; Virginia; Presencial; USD 19.000 - 28.000; Tempo parcial

Resumo da vaga

Commonwealth of VA Careers seeks part-time Customer Service Shift Supervisors for the Regional Campuses. The role focuses on front desk operations during assigned shifts, ensuring members are welcomed and correctly directed to departments and activities.

Responsibilities include handling member emails, closing registers, and upholding safety and procedural standards. Required are a high school diploma and proven supervisory capabilities in service settings.

Qualificações

• High School diploma or equivalent.
• Proven leadership skills.
• Unquestionable reliability.
• Extensive customer service background in service industries, preferably in fitness/hospitality.
• Ability to learn membership options, program offerings, and services.

Responsabilidades

• Review and answer emails from members via the registration account.
• Reconcile and close register at the end of shifts.
• Maintain safety of members and other employees.
• Ensure staff follow procedures related to emergency and security matters.

Conhecimentos

Leadership

Reliability

Customer Service

Membership Knowledge

Formação

High School diploma or equivalent

Descrição da vaga

Commonwealth of VA Careers seeks part-time Customer Service Shift Supervisors for the Regional Campuses. The role focuses on front desk operations during assigned shifts, ensuring members are welcomed and correctly directed to departments and activities.

Responsibilities include handling member emails, closing registers, and upholding safety and procedural standards. Required are a high school diploma and proven supervisory capabilities in service settings.