Customer Service Shift Supervisor - Part-Time, On-Site

George Mason University; Manassas (VA); Sur place; USD 19 000 - 28 000; Temps partiel

Résumé du poste

George Mason University in Manassas, VA is seeking a Customer Service Shift Supervisor to oversee front desk operations during assigned shifts. This part-time, hourly role emphasizes leadership, reliability, and delivering outstanding member service.

You'll review emails, reconcile registers, ensure safety, and guide staff through procedures. Shifts include early mornings or weekend coverage; on-site work required, background checks applied.

Qualifications

• High School diploma or equivalent.
• Proven leadership and reliability.
• Extensive customer service experience in service industries.
• Ability to learn membership options and program offerings.

Responsabilités

• Review and answer emails from members via the registration account.
• Reconcile and close register business at the end of shifts.
• Maintain the safety of our members and other employees; and
• Assure all staff follow procedures related to emergency and security matters.

Connaissances

Leadership

Reliability

Customer service

Membership knowledge

Formation

High School diploma or equivalent

Description du poste

George Mason University in Manassas, VA is seeking a Customer Service Shift Supervisor to oversee front desk operations during assigned shifts. This part-time, hourly role emphasizes leadership, reliability, and delivering outstanding member service.

You'll review emails, reconcile registers, ensure safety, and guide staff through procedures. Shifts include early mornings or weekend coverage; on-site work required, background checks applied.