Recreation Facility Lead — Part-Time Shift Supervisor

The Centers, Inc.; Baltimore (MD); On-site; USD 25,000 - 36,000; Part time

Job summary

The Centers, Inc. is seeking a Part-Time Facility Supervisor to provide shift leadership for recreation facility operations. This on-site role coordinates staff, ensures safety, handles incidents, and executes operational procedures under management guidance.

Qualified candidates will have a high school diploma, CPR/AED and First Aid certifications (or ability to obtain), and prior customer service or recreation experience. Flexible scheduling includes early mornings, evenings, and weekends.

Qualifications

• High school diploma or equivalent.
• Current CPR/AED and First Aid certifications, or ability to obtain within the timeframe.
• Prior customer service, recreation, facility, hospitality, or related operational experience.
• Demonstrated leadership, judgment, communication, and conflict-resolution skills.
• Ability to follow emergency procedures, maintain accurate documentation, and manage multiple priorities during a shift.
• Ability to operate standard office, access-control, point-of-sale, and communication equipment after training.

Responsibilities

• Provides on-duty leadership for facility operations and assigned part-time staff during scheduled shifts.
• Conducts opening, closing, and routine facility inspections and verifies completion of assigned operational checklists.
• Coordinates staff assignments, breaks, coverage, and immediate adjustments to maintain service and safety.
• Monitors facility conditions, participant activity, and staff adherence to policies.
• Responds to emergencies, injuries, alarms, and operational disruptions; initiates escalation as needed.
• Addresses patron questions and complaints professionally and refers matters outside authority to management.
• Completes incident, accident, shift, cash-handling, equipment, and maintenance documentation as assigned.
• Supports access control, reservations, programs, rentals, events, and space transitions during the shift.
• Secures spaces, keys, equipment, funds, and records; communicates concerns to the manager.
• Trains and coaches part-time staff and communicates performance or conduct concerns.

Skills

Leadership

Customer service

Conflict resolution

Communication

Staff supervision

Education

High school diploma

Tools

Access-control

Point-of-sale

Office equipment

Job description

The Centers, Inc. is seeking a Part-Time Facility Supervisor to provide shift leadership for recreation facility operations. This on-site role coordinates staff, ensures safety, handles incidents, and executes operational procedures under management guidance.

Qualified candidates will have a high school diploma, CPR/AED and First Aid certifications (or ability to obtain), and prior customer service or recreation experience. Flexible scheduling includes early mornings, evenings, and weekends.