Front Desk Specialist: Early Mornings, Part-Time

George Mason University; Manassas (VA); On-site; USD 17,047 - 24,280; Part time

Job summary

George Mason University’s Freedom Aquatic & Fitness Center seeks a Customer Service Agent to greet members, process registrations and schedule classes. You will manage check-ins, membership questions, and front-desk operations with a focus on accuracy and guest satisfaction.

Training in Fusion and certification in CPR/First Aid within 90 days is preferred. This on-site role requires reliability and availability across early mornings and daytime shifts.

Qualifications

• Experience in customer service, cash handling and using computer or database systems.
• Strong verbal and listening skills for a diverse community.
• Ability to multitask, be tactful and courteous in a busy front-desk setting.
• CPR and First Aid certification or the ability to obtain within 90 days.

Responsibilities

• Greet and check-in members at the front desk.
• Explain and process membership and program registrations.
• Schedule classes, swim-lane reservations, and on-site childcare.
• Coordinate with other departments to direct members efficiently.

Skills

Customer service

Cash handling

Computer/database experience

Verbal skills

Multitasking

Cross-cultural communication

CPR/First Aid

Tools

Fusion

Job description

George Mason University’s Freedom Aquatic & Fitness Center seeks a Customer Service Agent to greet members, process registrations and schedule classes. You will manage check-ins, membership questions, and front-desk operations with a focus on accuracy and guest satisfaction.

Training in Fusion and certification in CPR/First Aid within 90 days is preferred. This on-site role requires reliability and availability across early mornings and daytime shifts.