Retail Assistant Manager: Customer Service & Sales Lead

University of Virginia; Charlottesville (VA); On-site; USD 40,000 - 45,000; Full time

Job summary

The University of Virginia in Charlottesville is seeking a Retail Supervisor for the Sabre Shop at the Aquatic Fitness Center. This on-site role oversees student staff, delivers excellent customer service, and drives sales while coordinating daily operations and merchandising standards.

You will create weekly schedules, train and guide staff, manage inventory with the Operations Manager, and ensure a neat, fully stocked store environment. Some evenings, weekends, and events are required.

Qualifications

• High School Diploma or equivalent required.
• Up to 4 years of retail experience.
• Preferred: 2+ years of supervisory experience.

Responsibilities

• Supervision and training of student staff to assist with daily operations.
• Create weekly schedules, set clear expectations with staff and provide feedback when needed.
• Ensure store is neat, clean, and fully stocked.
• Work directly with Operations Manager on inventory and operational needs.

Skills

Customer service

Interpersonal skills

Communication skills

Mathematical skills

Cash register operation

Inventory computer systems

Problem solving

Education

High School Diploma or Equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

The University of Virginia in Charlottesville is seeking a Retail Supervisor for the Sabre Shop at the Aquatic Fitness Center. This on-site role oversees student staff, delivers excellent customer service, and drives sales while coordinating daily operations and merchandising standards.

You will create weekly schedules, train and guide staff, manage inventory with the Operations Manager, and ensure a neat, fully stocked store environment. Some evenings, weekends, and events are required.