Customer Service Management Trainee: Lead & Grow

Uline; Racine (WI); On-site; USD 40,000 - 47,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Bonuses

Paid holidays & PTO

Tuition Assistance Program

Cafe on-site

On-site fitness center

Modern facilities

Job summary

Uline in Kenosha, WI is seeking a Customer Service Management Trainee to lead and develop a team of reps in a state-of-the-art call center. You will gain hands-on management skills through a structured training program while contributing to delivering legendary customer service.

Full-time hours are 24/7 with various shifts. The role includes extensive onboarding, on-site collaboration, and opportunities for significant growth and earning potential through bonuses and benefits.

Qualifications

• Bachelor’s degree required.
• Proven track record in customer service with leadership potential.
• Leadership/management experience is a plus.

Responsibilities

• Master all aspects of customer service management through a hands-on training program.
• Manage and develop a team of customer service representatives; set goals and provide feedback.
• Review procedures and standards to identify areas for improvement.

Skills

Customer service

Leadership

Team development

Attention to detail

Education

Bachelor's degree

Job description

Uline in Kenosha, WI is seeking a Customer Service Management Trainee to lead and develop a team of reps in a state-of-the-art call center. You will gain hands-on management skills through a structured training program while contributing to delivering legendary customer service.

Full-time hours are 24/7 with various shifts. The role includes extensive onboarding, on-site collaboration, and opportunities for significant growth and earning potential through bonuses and benefits.