On-Site Customer Service & Admin Specialist

Compressed Air Advisors Online, Inc.; Downers Grove (IL); On-site; USD 50,000 - 56,000; Full time

Benefits offered by this job

Paid holidays

Paid vacation and PTO

Monday–Friday schedule

No nights or weekends

Casual, team-oriented office

Job summary

Compressed Air Advisors Online, Inc. seeks a friendly, organized Customer Service & Administrative Specialist to be the first contact for customers and support daily operations.

This on-site role reports to the Operations Manager and involves assisting the shipping department, sales team, and handling administrative tasks. The ideal candidate has strong communication, organization, and Excel skills, with a proactive attitude and a commitment to excellent customer service.

Qualifications

• Excellent verbal and written communication skills.
• Professional telephone etiquette.
• Strong customer service skills.
• Excellent organizational and multitasking abilities.
• High attention to detail.

Responsibilities

• Answer and direct incoming calls professionally and provide exceptional customer service to customers.
• Enter sales orders using Excel and company software; maintain accurate records and documentation.
• Assist the sales team and support order entry during busy periods; verify order information for accuracy.

Skills

Customer service

Communication

Organization

Attention to detail

Time management

Tools

Microsoft Excel

Outlook

Microsoft Office

Job description

Compressed Air Advisors Online, Inc. seeks a friendly, organized Customer Service & Administrative Specialist to be the first contact for customers and support daily operations.

This on-site role reports to the Operations Manager and involves assisting the shipping department, sales team, and handling administrative tasks. The ideal candidate has strong communication, organization, and Excel skills, with a proactive attitude and a commitment to excellent customer service.