On-Site Customer Service Admin & Shipping Support

PeopleShare by PROMAN; Charlotte (NC); Sur place; USD 25 000 - 28 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Full-time role

Growth opportunities

Team environment

Hands-on experience

Résumé du poste

PeopleShare by PROMAN in Charlotte, NC is seeking a Customer Service Administrative Assistant to support a busy department in a manufacturing setting. This on-site role handles shipping documentation, invoices, and customer records, ensuring accurate data and timely responses.

Ideal candidates have a high school diploma, strong Excel/Word/Outlook skills, and the ability to multitask in a fast-paced environment. Competitive hourly pay and stable full-time employment are offered.

Qualifications

• High School Diploma or GED required.
• Previous administrative, clerical, customer service, or office support experience preferred.
• Strong attention to detail and organizational skills.
• Proficient with Microsoft Office including Excel, Word, and Outlook.
• Accurate data entry and record management skills.
• Strong written and verbal communication abilities.
• Ability to multitask and prioritize in a fast-paced environment.
• Dependable, professional, and team-oriented attitude.

Responsabilités

• Match Bills of Lading (BOLs) to shipments, customer orders, and supporting documentation.
• Process and maintain shipping and customer service records.
• Generate and distribute customer invoices via email and mail.
• Enter and maintain vendor purchase orders in company systems.
• Scan, file, and organize electronic and paper documentation.
• Maintain accurate customer records and update databases as needed.
• Prepare reports, spreadsheets, and other administrative documents.
• Answer and direct incoming phone calls and emails.
• Provide daily administrative support to the Customer Service department.
• Assist with special projects and additional administrative duties as assigned.
• Maintain confidentiality of customer and company information.

Connaissances

Attention to detail

Organizational skills

Multitasking

Written communication

Verbal communication

Formation

High School Diploma or GED

Outils

Microsoft Excel

Microsoft Word

Microsoft Outlook

Description du poste

PeopleShare by PROMAN in Charlotte, NC is seeking a Customer Service Administrative Assistant to support a busy department in a manufacturing setting. This on-site role handles shipping documentation, invoices, and customer records, ensuring accurate data and timely responses.

Ideal candidates have a high school diploma, strong Excel/Word/Outlook skills, and the ability to multitask in a fast-paced environment. Competitive hourly pay and stable full-time employment are offered.