Manufacturing Sales Support Specialist

PeopleShare by PROMAN; New Castle (DE); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

PTO and paid holidays

Retirement plan

Career growth opportunities

Ongoing training and development

Supportive team environment

Stable, growing organization

Job summary

PeopleShare by PROMAN is seeking a customer-focused Sales Support Representative to join our growing team. This role supports the sales process, builds relationships with customers, and assists with quotes, proposals, and product recommendations in a fast-paced office environment.

You will handle inquiries via phone, email, and in person, maintain accurate CRM records, and coordinate with internal teams to ensure smooth order processing.

Qualifications

• Minimum 1 year of customer service, sales support, inside sales, or administrative experience.
• Strong communication and relationship-building skills.
• Proficiency with Microsoft Office; CRM experience and/or other technical systems.
• Excellent organizational and multitasking abilities.
• Detail-oriented and customer-focused.

Responsibilities

• Support customers via phone, email, and in-person interactions
• Prepare quotes, proposals, and product recommendations
• Follow up on leads and customer inquiries
• Schedule appointments and maintain customer records
• Update CRM systems and sales activity
• Coordinate with internal teams to support order processing
• Build and maintain strong customer relationships

Skills

Customer service

Relationship-building

Communication skills

Organizational multitasking

Detail-oriented

Mechanical aptitude

Tools

Microsoft Office

CRM systems

Job description

PeopleShare by PROMAN is seeking a customer-focused Sales Support Representative to join our growing team. This role supports the sales process, builds relationships with customers, and assists with quotes, proposals, and product recommendations in a fast-paced office environment.

You will handle inquiries via phone, email, and in person, maintain accurate CRM records, and coordinate with internal teams to ensure smooth order processing.